Refund and Returns Policy

Swanson Coffee WooCommerce Privacy Statement

Last Updated: [12/20/2023]

At Swanson Coffee, we are committed to protecting the privacy and security of your personal information. This Privacy Statement explains how we collect, use, and safeguard your data when you use our WooCommerce online store.

1. Information We Collect:

We may collect the following types of information when you use our WooCommerce store:

  • Personal Information: This includes your name, contact information, billing address, and shipping address(s).
  • Payment Information: When you make a purchase, we collect payment details such as credit card information. Please note that we do not store this information on our servers. All payment transactions are processed through secure third-party payment gateways.
  • Order Information: Details about your purchases, including the products you buy, order history, and transaction details.

2. How We Use Your Information:

We use the collected information for the following purposes:

  • Order Fulfillment: To process and fulfill your orders, including shipping and delivery.
  • Customer Support: To respond to your inquiries, provide assistance, and address any concerns.
  • Marketing: With your consent, we may send you promotional emails about our products, special offers, or other updates. You can opt out of these communications at any time.
  • Analytics: To analyze and improve the performance of our WooCommerce store, understand user preferences, and enhance user experience.

3. Data Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the purpose of order fulfillment and as required by law.

4. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Your Choices:

  • You have the right to access, correct, or delete your personal information. Contact us at [[email protected]] to make such requests.
  • You can opt out of marketing communications by following the instructions in the emails you receive.

6. Changes to the Privacy Statement:

We may update this Privacy Statement to reflect changes in our practices or for legal reasons. The latest version will always be available on our website.

7. Contact Us:

If you have any questions, concerns, or requests regarding your privacy, please contact us at:

Swanson Coffee [17896 East Tennessee Pl.] [[email protected]] [720.384.3853]

Pay pal privacy 

“By paying with your card, you acknowledge that your data will be processed by PayPal subject to the PayPal Privacy Statement available at PayPal.com.”-Pay pal

“We use PayPal for payments and other services. If you wish to use one of these services and pay on our website, PayPal may collect the personal data you provide, such as payment and other identifying information. PayPal uses this information to operate and improve the services it provides to us and others, including for fraud detection, harm and loss prevention, authentication, analytics related to the performance of its services, and to comply with applicable legal requirements. The processing of this information will be subject to the PayPal Privacy Statement available at PayPal.com.” -Pay pal

Refunds or Exchanges

Swanson Coffee Reserves the right to refuse refunds or exchanges. There may be a service fee associated with shipping and or restocking. We will always aim for complete customer satisfaction with every batch we roast. However we do recognize, that chaos exists. If your bag turns out to be below quality by our standards give me a call and leave a detailed message and I “James Swanson” will attempt to fix it.

Exchanges

ATTN: Swanson Coffee

17896 E. Tennessee Place

Aurora Colorado 80017

Need help?

Contact us at {[email protected]} for questions related to refunds and returns.